Privacy Policy
1. Introduction and General Information
At Culexify, operated by Enum Dynamics, we prioritize transparency, user data security, and the prevention of any adverse incidents. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our app.
This Privacy Policy is provided in a format that is accessible via standard web browsers and cannot be modified by users.
Our goal is to ensure that all users feel confident in the security and privacy of their data while using our services.
This Privacy Policy applies to all users of our application, regardless of their location. If you have any questions or concerns about this policy, you can contact us at [email protected].
2. Terms and Definitions
- "We", "Our", "Us": These terms refer to Culexify, the mobile messaging application developed and operated by Enum Dynamics. Whenever these terms are used, they are referring to the entity responsible for the application, services, and the privacy policy described within.
- "Users": "Users" refers to individuals who have registered and are actively using the Culexify application. These users may engage with the features of the app, including messaging, managing their profile, and interacting with other users.
- "Personal Data": Any information that can be used to identify an individual, such as name, email, age, profile photo, and any other information collected through the use of Culexify. This includes both the basic details provided during registration and any data that may be collected through the app's functionality, such as messaging logs or interaction details.
- "Sensitive Data": Personal data that, if disclosed, could cause harm or distress to the individual. This includes, but is not limited to, information about health, race, religion, sexual orientation, and other highly confidential details. We do not intentionally collect sensitive data unless the user voluntarily provides it within their interactions.
- "Service" or "Application": Refers to Culexify, the mobile messaging application that facilitates communication between users. The application may include features such as text messaging, voice notes, user profiles, and social features.
- "Third-Party Services": Refers to external services and platforms that Culexify may integrate with, such as Firebase, Google Sign-In, MongoDB, or other data storage and processing services. These services assist with user authentication, data storage, and the functionality of the application.
- "Data Retention": Refers to the duration for which Culexify stores user data before it is deleted, either by the user or as per the internal data management policy.
- "Processing": Refers to any action performed on personal data, including collecting, storing, organizing, and utilizing this data in accordance with the privacy policy.
- "Account": Refers to the user profile created when registering with Culexify, where personal information and preferences are stored.
- "Consent": Refers to the explicit permission granted by users for Culexify to process their personal data as described in this Privacy Policy. Users may revoke consent at any time.
3. Collected Information
At Culexify, we collect the following information directly from our users:
- Name
- Email Address
- Age
- Profile Picture (optional)
We do not automatically collect any additional information such as device details or IP addresses.
In addition, we may collect information from third-party services when users choose to sign in using their social media accounts, such as Facebook or Google. These third-party services may provide us with basic user information (e.g., name, email) to facilitate the sign-in process.
Sensitive Data: We do not intentionally collect sensitive personal data unless voluntarily provided by the user, such as health information or religious beliefs. Any such information would be collected only if the user explicitly provides it within the app and is not necessary for normal use of the app.
4. Use of Information
The information we collect is used primarily to enhance your user experience and ensure the functionality of the app. This includes:
- Improving app features and providing services
- Ensuring the smooth operation of the app
- Enhancing communication between users and ensuring efficient message delivery
We do not use your information for advertising or marketing purposes. The collected information is used solely for the purpose of providing and improving the services within the app, and it is not shared with any third parties for advertising or other purposes.
We ensure that your data is only processed in ways that are necessary to provide the service and improve the user experience.
5. Sharing of Information
At Culexify, we share your information with other users only upon your request. This includes:
Your email address is never shared with anyone.
We do not share any personal information with third parties for marketing purposes. Your data may be shared with third-party services, such as Firebase for authentication or MongoDB for storage, but these third parties do not have access to your personal information except for the necessary operations required for providing the service.
6. Data Storage and Protection
User data is securely stored on third-party servers, such as MongoDB, which implement industry-standard security protocols, including encryption, access controls, and firewalls. Data is retained only for as long as the user remains active and desires the data to be stored. Once a user chooses to delete their data, it is immediately removed from our systems and is not backed up.
We implement strict security measures to protect your personal information from unauthorized access, including encryption of sensitive data both at rest and in transit, role-based access control, and firewalls.
In the event of a data breach, we will follow appropriate procedures to mitigate any potential impact, which include:
- Detection and Assessment: Upon detection of a data breach, our security team will immediately assess the situation to understand the scope of the breach. We will work to identify any affected data.
- User Notification: We are committed to transparency and will notify affected users promptly if their personal information is impacted. The notification will include information on the breach, any steps we are taking to resolve the issue, and actions users may need to take, such as changing passwords.
- Corrective and Preventive Actions: We will implement corrective measures, including enhancing our security protocols (e.g., encryption, access controls) to prevent further breaches.
- Legal and Regulatory Compliance: Any breach will be reported in full compliance with relevant data protection laws and regulations (such as GDPR, CCPA). We will notify relevant authorities as required by law.
- Follow-Up and Monitoring: We will continue to monitor our security systems to ensure no further risks arise and take necessary steps to enhance our protective measures.
While we take all necessary precautions, it is important to note that no system can be 100% secure. We will, however, take all reasonable measures to mitigate any risks and keep users informed throughout the process.
7. User Rights
Users have the following rights regarding their personal data:
- Access: Users have the right to access their personal data at any time. They can view the information that we have stored about them through their account settings.
- Correction: Users can update or correct their personal information if it is inaccurate or incomplete. This can be done directly through their profile settings in the app.
- Deletion: Users have the right to delete their personal data from our systems at any time. The deletion process is immediate, and once deleted, the data cannot be recovered.
- Restriction of Processing: Users can request to limit the processing of their personal data, specifically when they choose to delete it or if they believe the data is incorrect.
We respect users' rights to control their personal data, and all requests related to these rights can be submitted through the app’s settings or by contacting us at [email protected].
8. Third-Party Services
Culexify utilizes third-party services to enhance its functionality and ensure secure data handling. The key services used are as follows:
- MongoDB: MongoDB is used as the primary database to securely store user data, such as personal information and communication records. The service is strictly limited to data storage and does not perform any analytics, reporting, or data generation.
- Heroku (Server): Heroku hosts the server infrastructure, which facilitates data management and operational functions. No user data is stored on the server. The server processes data solely for communication and operational purposes.
Security Measures by Third Parties:
Both MongoDB and Heroku implement industry-standard security measures, including encryption and secure authentication protocols, to protect user data from unauthorized access. Access to these services is controlled through strict authentication and access control mechanisms.
We maintain transparency regarding the role of third-party services and ensure they align with our commitment to data security and privacy.
9. Data Retention Policy
Culexify retains user data as follows:
- Retention Duration: User data is retained for as long as the user remains active and wishes their data to be stored.
- Data Deletion by Users: Users have full control to delete their data through their account settings. The deletion process is immediate, and once deleted, the data cannot be recovered.
- No Backup of Deleted Data: Once a user deletes their data, it is permanently removed from our systems and is not backed up.
This policy ensures that users retain control over their personal information while adhering to strict data management principles.
10. Children's Privacy
Culexify is not designed for or directed towards children under the age of 13. As such:
- Eligibility: Users under the age of 13 are not permitted to register or use the application.
- Data Collection: Culexify does not knowingly collect, use, or process personal data from users under 13 years of age.
This policy ensures compliance with applicable child privacy regulations and reinforces our commitment to safeguarding user privacy.
11. Changes to this Privacy Policy
Culexify may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any changes will be communicated through the following methods:
- Email Notifications: Users will be notified via email of significant changes to the policy.
- In-App Notifications: Users will receive notifications within the app about updates to the policy.
Users are encouraged to regularly review this Privacy Policy to stay informed about how their data is being used and protected.
Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: [email protected]